Privacy Policy

At Homes Residential Care, LLC ("we," "our," or "us"), we are committed to protecting the privacy of individuals who visit our website www.homes-res.com and those who interact with us online. This policy explains how we collect, use, and protect information submitted through our website in accordance with Michigan law and applicable federal standards, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Privacy Policy

At Homes Residential Care, LLC ("we," "our," or "us"), we are committed to protecting the privacy of individuals who visit our website www.homes-res.com and those who interact with us online. This policy explains how we collect, use, and protect information submitted through our website in accordance with Michigan law and applicable federal standards, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

1. What Information We Collect

a. Information You Provide Directly:

Name, email address, phone number (when you submit an inquiry)
Employment application details (resume, work history, etc.)
Information shared by guardians or families (e.g., through contact or intake forms)
SMS phone number and consent for communication via SMS

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Homes Residential Care, LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See our privacy policy at https://www.homes-res.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

b. Information Collected Automatically:

IP address and browser type
Device information and site usage data (e.g., pages visited, time spent)
Cookies and other tracking technologies (for website functionality and analytics)

Note: We do not intentionally collect Protected Health Information (PHI) via our website. Please do not submit confidential medical information through online forms.

2. How We Use Your Information

We use collected information to:

Respond to contact form submissions
Process employment applications
Provide updates or newsletters (if you opt in)
Send SMS messages (as described above) for scheduling, billing, and service-related communications
Improve and secure our website
Comply with state and federal requirements

3. How We Share Information

We do not sell or rent your personal information.
SMS consent is not shared with third parties or affiliates for marketing purposes.

We may share your information with:

Employees and contractors who need the information to perform services
Technology providers (e.g., web hosting, email and SMS platforms)
Government authorities or legal entities when required by law

All third parties are expected to maintain appropriate confidentiality and security measures.

4. Your Privacy Rights (Michigan Residents)

You may:

Request to access, update, or delete your personal information
Opt out of email and SMS communications at any time
Ask questions about how your data is being used

To exercise any of these rights, contact us at info@homes-res.com or by phone at 855-686-3731.

5. Cookies & Tracking

We use basic cookies to improve site performance and user experience. You can manage cookie settings through your browser.

6. Data Security

We maintain administrative and technical safeguards to protect your personal information from unauthorized access or disclosure. While no online system is completely secure, we strive to follow best practices in data security.

7. Children’s Information

Our website is not designed for use by children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted here with a new effective date.

10. Contact Us

Homes Residential Care, LLC
Phone: 855-686-3731
Email: info@homes-res.com
Website: www.homes-res.com